Which is precisely what Metaphorix offers to clients. We have a dedicated support team based at our head office in Coleshill. Their job is to keep your system running and keep it running to the best of its abilities.
If you have a support contract with Metaphorix, you have our expertise and support making sure your business operations never falter.
If you experience any problems at all with your system installation, we want to know. As the support arm for your main business software solution, our job is to keep your system running. So if you get any kind of problem, you should tell us about it so we can help diagnose the best way to get it fixed. If the problem is application software related, then we will we apply our normal approach to fixing problems, as described in the sister document to this one – ‘Customer Support’.
For more information on Metaphorix’s support procedure please click here
Existing clients can get in touch below and someone from support will get back to you as soon as possible.
ScreenConnect for Existing Clients
Troubleshooting specific issues directly
If existing clients run into an issue with Metaphorix simply contact support here for a ticket and show us the problem via Screenconnect. Once you have received your Help Code simply add to the form below and we can address your problems.