The Dynamics NAV Solution for Service Organisations

The service industry is a diverse and complex world that can cover a whole range of different functions from physical repair and maintenance to the provision of professional and financial services for clients.

MetaServ offers the flexibility to choose those functions you need to meet your needs from our mix of granules covering every aspect of your business operation. Whether you want to manage finance or record time against jobs, whether you want to hold inventory of spare parts or analyse billable hours – MetaServ will deliver the control you need to more effectively manage your projects.

MetaServ

MetaServ provides a dynamic suite of software that helps service organisations to offer tremendous support for clients and customers whilst minimising costs and protecting margins. It is specifically designed and enhanced to offer a solution to a range of service subsectors including:

• Maintenance and Repair
• Legal and Financial Services
• Professional Services
• Not for Profit Organisations
• Entertainment
• Medical Services

Key Functions

MetaServ offers a range of functions that address every aspect of your business.

• Finance and Administration
• Sales Order Management
• Sales Return Order Management
• CRM
• Configurator
• eCommerce
• Service Contract Management
• Job & Project Costing
• Payroll with remote timesheet entry
• Subcontractor Managment
• Purchase Order Management
• Requisition Management
• Purchase Return Order Management
• Inventory & Warehousing
• Inventory Optimisation
• Order Promising
• Demand Forecasting & Supply Planning
• Automated Data Collection
• Traceability
• BI, Dashboards and KPIs
• Workflow & Document Management
• Desktop Integration & Mobile Applications

The Benefits of MetaServ

MetaServ delivers a number of key business benefits.

• Increase productivity by eliminating manual processes, streamlining warehouse operations and enabling fast, accurate fulfilment and invoicing.

• Gain insight into your most profitable products, your business performance and key opportunities.

• Give customers and suppliers self-service capabilities through the internet without compromising information security.

• With MetaServ, you can respond quickly to last minute requests for changes and take advantage of new opportunities to help your business stay ahead of the competition.

• Integrate your website with your back-office applications, quickly and easily.

• Reduce stockholding without compromising service – releasing essential working capital – using our Inventory Optimisation functionality.

• Easily customise fields and screens to work with your terminology and practices and to integrate the solution with existing applications and systems.

• If your requirements change, there is a huge library of additional applications that make up the Dynamics NAV family of products, all of which are fully integrated with MetaServ.

Download the MetaServ flyer here. (PDF)