SUREPATH OVERVIEW

Surepath - the guaranteed implementation methodology

The key to any successful implementation is the project management, for this we have designed Surepath a flexible implementation methodology

  The Surepath Process

The Surepath process is a seven-step Implementation Methodology that takes a customer project through the complete project lifecycle. The main purposes of the process are:

  • to form the framework for the project
  • to clearly define the project phases
  • to define the criteria that need to be met and agreed at each phase of the project
  • to implement a totally customer satisfactory solution

The Surepath process facilitates customer and supplier communications, and forms the basis for a total quality management plan for the project and most importantly, serves as the reference model from which the customer can establish where the project is at any point in time.

The seven steps that are described in the process, map on to the following key functions:

  1. Pre-sales activities –definition of business benefits required
  2. Investigation and analysis of legacy systems
  3. Detailed Design, definition and scoping of the solution
  4. Implementation configuration and customisation
  5. Installation and integration
  6. Training and transition management
  7. Sustaining and verification of system implementation

Formal methods are used at various stages of the project, in order to facilitate and gauge each activity. These methods are, wherever possible, non-technical in a customer related procedures which are used to enhance the communication between parties simply and easily and reduce the problems of misinterpretation. The philosophy that is used is one of "Kokyaku Syudo" – customer driven, and techniques such as "mindmaps" are employed, to gather and collate requirements and data in a customer friendly fashion.

The data once collected is then analysed with the customer and then passed on through the Surepath process.

Years of experience of implementing business solutions combined with the practical customer orientated approach and our Surepath process, are the best guarantee that a business product delivered by Metaphorix, will deliver the true business benefit an organisation requires.