Information we collect and receive:
Service usage information: This is information about how you are using the service, which includes how you navigate through the pages of the service and how often you execute commands.
Log data: When you use the service, information can be logged. This log data includes settings of the service including those that are received from the back-office. This log data also includes performance statistics such as how many records were received and how long it took to receive.
Device information: We may collect information about the device you are using the service on, including what type of device it is, which operating system you are using, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
Geo-location information: WiFi and IP addresses received from your device may be used to determine approximate location.
How we use your information
We use your information to provide and improve our Services. Specifically:
To understand and improve our Services: We research and analyze trends to better understand how users are using the Services and to improve them.
To communicate with the Customer by responding to their requests: If Customer contacts us with a problem or question, we will use your information to respond to Customer.
Investigating and preventing negative situations: We work hard to keep the Services secure and to prevent abuse and fraud.
This policy is not intended to place any limits on what we do with data.
Information collected by the customer
All the services offered by Metaphorix lead to the accumulation of data in the databases of the customer. The types of information this is and how it is used is the responsibility of the Customer.
Metaphorix takes security seriously. We take various steps to protect information we collect from abuse and unauthorized access or disclosure. All information that is transferred over a public network is encrypted.