Metaphorix: Dynamics NAV for the Services Industry
Construction Service Management 1140 x 475
Repair & Maintenance, Professional Services and Legal & Finance
MetaServ: Dynamics NAV for the Service Industry
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Financial and Insurance organisations
MetaServ: specialist service management software
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Professional Services Organisations
Metaphorix are a leading supplier of Microsoft Dynamics
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Repair and maintenance companies
MetaServ: specialist service management software
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Service Solutions

Our industry-specific Dynamics NAV variants for Service companies

MetaServ software for the service industry

Companies that supply maintenance and repair services need an IT service management software that will control a broad spectrum of functions right across their business – starting with the setting up and maintaining of contracts and their deliverables, to the actual delivery of the service in the field.

MetaServ service management software enables service providers to offer everything from a workshop service to on-site maintenance. Calls may be done under warranty or chargeable – with the charge rates and types completely flexible, based on the contract agreed (parts, labour, call-out charge, fixed fee etc.). Spare parts are carried in stock and on vans and need to be controlled and accounted for – including automatic replenishment and life-cycle tracking. Calls must be efficiently scheduled, appointments booked and priorities associated with different types of call – scheduled maintenance, minor breakdown, critical fault. Engineers’ time and expenses are a crucial part of the cost equation and capturing, recharging and reporting on them is an important part of MetaServ.

Workflow and document management are also offered within the field service management software making sure you get the complete solution your business needs. MetaServ offers the full range of field service function that service industry users need.

Click here for more information on our Service Industry Software functionality

  • Repair & Maintenance

    MetaServ provides all the functionality that a service organisation needs – from call handling to allocating jobs to engineers, from taking updates via PDA to full costing and reporting facilitiestogether with export to Excel and integration with Office.

  • Professional Services

    combining Dynamics NAV and TopSolutions to provide a solution ideal for organisations delivering services – time recording, job costing, project management and resource allocation & scheduling

  • Legal & Financial

    a fully integrated financial control solution with in-depth analysis and reporting, together with export to Excel and integration with Office.

  • Hire & Rental

    Armada Equipment Management Rental – Armada EQM – combines the power of Microsoft Dynamics NAV with industry-specific functionality whilst utilising the latest Microsoft technology. It is perfect for all types of users in the rental and hire industries

Industry-specific function

Specialist software for the UK Service Industry

The service industry is a diverse and complex world that involves a whole range of different functions from physical repair and maintenance to the provision of professional and financial services for clients.

MetaServ service management software offers the flexibility to choose those functions you need to meet your needs from our mix of modules that address every potential aspect of your business operation. Whether you want to manage finance or record time against jobs, whether you want to hold inventory of spare parts or analyse billable hours – MetaServ will deliver the control you need.

MetaServ provides a dynamic suite of software that helps service organisations to offer tremendous support for clients and customers whilst minimising costs and protecting margins. It is specifically designed to offer a solution to a range of service sub-sectors including Maintenance and Repair companies, Financial Services organisations and Professional Services companies.

MetaServ offers service organisations a modern, easy-to-use, cost-effective system that delivers a rapid return on investment. It offers the flexibility to choose those functions you need to meet your needs from our mix of granules that address every potential aspect of your business operation.

  • Finance and Administration
  • Sales Order management
  • CRM & eCommerce
  • Service Contract Management
  • Job & Project Costing
  • Payroll with remote timesheet entry
  • Purchase Order Management
  • Inventory & Warehousing
  • Inventory Optimisation
  • Order Promising
  • Demand Forecasting & Supply Planning
  • BI, Dashboards and KPIs
  • Workflow & Document Management
  • Mobile Applications
MetaServ Functionality

See what MetaServ can do…

Request a Metaphorix Demo