IMPLEMENTATION SERVICES

Once the design has been agreed, it is then that system (following thorough testing) begins the implementation phase.

Due to our understanding of the key business issues involved in complex software environments, we can ensure that the solution fits the business and runs smoothly from the initial 'go live'

Configuration

Prior to installation, we load all of the relevant applications and development onto our in house test system.  This is then put through a rigorous testing phase, ensuring that everything specified within the design specification, is being addressed by the proposed solution.

Customisation

Using our core building blocks we adapt and adjust these developments - with you the customer - until we achieve the 100% fit required.

Installation

During the installation phase we ensure that the system runs effectively on-site and integrates to all of the other infrastructure products that exist, something that is difficult to replicate in an 'off-site' scenario.  We will often at this time train the users on there own system, so that screens, different reports and layouts and  processes is fully compliant with your requirements.

Integration

Following this we then look at the integration with other applications throughout the business and make sure that the information flow between these is correct.

Documentation

It is at this time that we finalise all of the documentation and release to the customer, signing off this phase of the project.

Training & Transition management

The training is the most vital part of the implementation, ensuring that all key users know the elements of the solution that appertain to them is critical to get maximum success and return on investment.  This will typically be held with small classrooms of individuals so that users can get the most 'hands on' and 'one to one' tuition they require.

Verification of system implementation & performance

The final point of the implementation process, this refers back to the initial scoping exercise and the benefits that were outlined at the outset.  Some benefits will take longer to measure than others, but we verify that all elements of the solution are in place and working as outlined from the parameters laid down in the scoping document.